Shipping policy
Last Updated: October 23, 2026
Thank you for shopping with NestWorks. This Shipping Policy outlines our shipping destinations, shipping rates, estimated delivery times, and delivery arrangements.
We are continuously expanding our shipping coverage. If your location is not currently supported, please contact us for assistance.
1. United States
Shipping Coverage
We currently ship to the 48 contiguous United States.
Shipping is not available to Alaska, Hawaii, U.S. territories, APO/FPO/DPO military addresses, or P.O. Boxes.
Shipping Rates
C500 Desktop CNC
| Quantity | Shipping Fee |
|---|---|
| 1 Machine | $149 |
| 2 Machines | $199 |
| 3 Machines | $239 |
| 4 Machines | $279 |
For orders of more than four machines, please contact us for a shipping quotation.
Standard Accessories
| Order Value | Shipping Fee |
|---|---|
| Under $99 | $9.90 |
| $99 or more | Free Shipping |
Standard accessories include cutting bits, materials, and eligible small accessories.
Large Accessories
| Quantity | Shipping Fee |
|---|---|
| 1 Item | $29 |
| 2 Items | $49 |
| 3 Items | $69 |
Large accessories include the 4th Axis Module, Electrical Vise, and Air Compressor.
For orders containing products from multiple shipping categories, applicable shipping charges are calculated together at checkout.
Processing and Delivery Times
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Ships from: Mainland China
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Order processing: 1–3 business days after the order is ready for fulfillment
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Estimated transit time: 40–60 business days for C500 machines
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Shipping method: Freight shipping for C500 machines; appropriate carriers for accessories
Delivery times are estimates and are not guaranteed. Actual delivery times may vary due to customs clearance, carrier schedules, weather conditions, or other circumstances.
For pre-order products, please refer to the estimated shipping date provided on the product page.
C500 Freight Delivery
C500 machines are securely packed in protective wooden crates and shipped via freight.
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Delivery is curbside only. Indoor delivery, installation, and unpacking are not included.
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The carrier may contact you to arrange a delivery appointment.
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A recipient must be available to accept and sign for the shipment.
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Missed appointments or unsuccessful delivery attempts may result in additional charges.
C500 machines and accessories may ship separately.
Import Duties and Taxes
All orders are shipped under Delivered Duty Paid (DDP) terms.
NestWorks covers all applicable import duties, import taxes, and customs clearance fees.
Customers will not be required to pay any additional import-related charges upon delivery.
Any applicable U.S. sales tax collected by NestWorks will be displayed at checkout.
2. European Union
Shipping Coverage
We currently ship to 25 European Union countries, organized into six shipping zones.
Shipping is not available to Malta or Cyprus.
We do not deliver to P.O. Boxes or military postal addresses.
C500 Desktop CNC Shipping Rates
Shipping rates vary by destination country and the number of C500 machines ordered. All rates are in USD.
Zone 1 — Germany, Lithuania, Netherlands, Hungary, Luxembourg
| Quantity | Shipping Fee |
|---|---|
| 1 Machine | $159 |
| 2 Machines | $209 |
| 3 Machines | $259 |
| 4 Machines | $309 |
Zone 2 — Czech Republic, Poland, France, Ireland, Italy
| Quantity | Shipping Fee |
|---|---|
| 1 Machine | $219 |
| 2 Machines | $279 |
| 3 Machines | $339 |
| 4 Machines | $399 |
Zone 3 — Belgium, Latvia, Denmark, Romania, Austria, Slovakia
| Quantity | Shipping Fee |
|---|---|
| 1 Machine | $239 |
| 2 Machines | $309 |
| 3 Machines | $379 |
| 4 Machines | $449 |
Zone 4 — Bulgaria, Finland, Sweden, Slovenia
| Quantity | Shipping Fee |
|---|---|
| 1 Machine | $259 |
| 2 Machines | $349 |
| 3 Machines | $439 |
| 4 Machines | $529 |
Zone 5 — Portugal, Croatia, Spain, Greece
| Quantity | Shipping Fee |
|---|---|
| 1 Machine | $299 |
| 2 Machines | $409 |
| 3 Machines | $519 |
| 4 Machines | $629 |
Zone 6 — Estonia
| Quantity | Shipping Fee |
|---|---|
| 1 Machine | $329 |
| 2 Machines | $509 |
| 3 Machines | $689 |
| 4 Machines | $869 |
Shipping charges are calculated based on the delivery destination and quantity ordered. The final shipping fee will be displayed at checkout.
For orders of more than four C500 machines, please contact us for a shipping quotation.
Accessories Shipping
Shipping rates for standard and large accessories are calculated based on the products ordered and the delivery destination.
Available shipping options and final charges will be displayed at checkout.
Processing and Delivery Times
Orders are shipped from our designated fulfillment locations based on product availability and logistics arrangements.
For pre-order products, please refer to the estimated shipping date on the product page.
Estimated transit times vary by destination and shipping method. Actual delivery times may be affected by customs clearance, carrier schedules, or other circumstances beyond our reasonable control.
C500 Freight Delivery
C500 machines are shipped in protective wooden crates via freight transportation.
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Delivery is generally curbside unless otherwise arranged.
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The carrier may contact you to schedule delivery.
-
A recipient must be available to accept the shipment.
-
Indoor delivery, installation, and unpacking are not included unless expressly agreed.
Import Duties and Taxes
All orders are shipped under Delivered Duty Paid (DDP) terms.
NestWorks covers all applicable import duties, import taxes, and customs clearance fees.
Customers will not be required to pay any additional import-related charges upon delivery.
3. Order Processing and Tracking
Orders are processed on business days, excluding weekends and public holidays.
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information, where available.
Orders containing multiple products may be shipped separately and may arrive at different times.
4. Delivery Address and Restrictions
Please ensure that your shipping address and contact information are accurate and complete.
We do not ship to P.O. Boxes or military postal addresses.
For freight deliveries, customers are responsible for ensuring that the delivery location is accessible to the carrier.
Additional charges resulting from incorrect addresses, unsuccessful delivery attempts, or customer-requested delivery changes may be the customer's responsibility.
5. Shipping Delays
While we make every effort to meet estimated delivery times, delays may occur due to customs inspections, adverse weather, carrier disruptions, peak shipping periods, or other circumstances beyond our reasonable control.
If your shipment is significantly delayed, please contact our customer support team for assistance.
6. Contact Us
For questions about shipping availability, shipping charges, or delivery arrangements, please contact NestWorks through our website.
NestWorks Customer Support
Website: https://shop.nestworks.ai